At Lincoln Learning, our commitment to client support sets us apart. We assign a dedicated Client Success Specialist to each school, ensuring you have a consistent point of contact throughout our partnership. Whether you have implementation questions, need assistance with enrollments, or require support for your teachers, your Client Success Specialist is always at your service, ready to provide expert assistance.
Our Client Success Specialists provide:
- School Year Setup
- Monthly check-ins
- Material ordering
- Assistance with data management and reporting
- On-demand support via live chat
The Lincoln Learning Training Team offers tailored training, innovative resources, and continuous support to all partner schools. We aim to equip each client with the tools they need to promote student success through our products. Our sessions support administrators, teachers, staff, families, and students.
Sessions with our Training Team may include, but are not limited to:
- Using Data to Drive Instruction
- Curriculum Basics
- Customizing Your Student Experience
- Family Information Session
Our expert, certified teaching staff uses best practices, teacher tools, and individualized support to help students progress through their asynchronous courses. Each teacher is available for one-on-one support via email or scheduled office hours.
Our Teacher Facilitators support students by:
- Grading course work
- Providing content support and resources
- Communicating with students
- Reviewing gradebooks and monitoring the progress of students
Our Student Support Services team serves partner districts and students in two different capacities.
For support with accommodations, our Virtual Liaisons help partner districts incorporate student accommodations into online learning. They act as a conduit between Lincoln Learning’s teacher facilitators and districts in determining the ways in which accommodations can best meet each student’s needs by assisting with the following:
- Identifying useful accommodations and modifications available at Lincoln Learning's online learning environment
- Reviewing and clarifying accommodations and modifications with students' LLS teacher facilitators and districts
- Providing progress reports for students with IEPs or 504 Plans
For direct student support, our Virtual Liaisons work in tandem with district mentors helping students and families acclimate to online learning. When using our curriculum coupled with a Lincoln Learning teacher facilitator, students and families who need extra support can work with a Virtual Liaison to receive the following benefits:
- Partnering with LLS teacher facilitators and district mentors to identify needs of students and families specific to online learning
- Providing assistance to students in regard to course navigation, assignment submission, and feedback review
FAQ's
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FOR WHICH GRADE LEVELS DO YOU OFFER CONTENT?
- We offer content from early kindergarten education (EK) through grade 12.
- Check out our Course Catalog for all available options.
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WHAT COURSE LENGTHS DO YOU OFFER?
Our current course length offerings include:
- Full-year, semester-based: 1 credit
- Half-year, semester-based: 0.5 credit
- Quarter Year Semester: 0.25 credit
Check out our Course Catalog for all available options. -
WHAT TYPE OF COURSES DO YOU OFFER?
We offer core, elective, credit recovery, and auto-graded courses. Our courses are delivered asynchronously with the option to use our teacher facilitators.
Check out our Course Catalog for all available options.
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HOW DO YOUR AUTO-GRADED COURSES WORK?
Auto-graded courses offer students a fully asynchronous experience. The courses allow students to learn at their own pace with limited teacher intervention required. These courses utilize automatically graded assessments; students receive instantaneous and educationally-sound feedback. All one-credit Auto-Graded courses are delivered in the form of two-semester course offerings.
Check out our Course Catalog here.
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HOW DO YOUR CREDIT RECOVERY COURSES WORK?
Credit Recovery courses provide students the opportunity to recover credits while building their own pathways to learning in an abridged, performance-based experience. In these courses, students can demonstrate mastery by testing out of lessons, allowing them to focus on the material that they still need to learn.
Credit Recovery courses require limited teacher involvement and are mainly driven by the students themselves.
Check out our Course Catalog here.
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DO YOU HAVE A SUPPLEMENTAL OFFERING?
Yes, the Lincoln Content Bank is our supplemental search tool that plugs into multiple learning management systems, providing teachers seamless access to nearly 110,000 learning assets that can be used for supplemental resources. These learning assets include a variety of reading materials, practice activities, worksheets, videos, games, and other interactive options.
Follow the link to learn more about the Lincoln Content Bank.
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CAN LINCOLN LEARNING BE USED FOR HOMESCHOOL?
Yes, Lincoln Learning can be used as a homeschool curriculum. For more information, please visit our Homeschool page.
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ARE YOU ACCREDITED?
Yes, Lincoln Learning Solutions is accredited by Cognia (which includes accreditation by NCA CASI, NWAC, SACS CASI) and Western Accrediting Commission for Schools (WASC).
For more information, please visit our Partners and Accreditations page.
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WHICH LMS AND SIS DOES YOUR CURRICULUM WORK WITH?
Our curriculum is available in Buzz, Canvas, and Schoology Learning Management Systems. We are 1EdTech, Clever, and Classlink certified for Student Information Systems.
For the most up-to-date information about our integrations, please contact us here.
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DO YOU HAVE SUPPORT SERVICES?
Yes, Lincoln Learning offers one-on-one support by assigning a Client Success Specialist for each partner school. Additionally, we offer training options for administrators, teachers, and families. We also have teacher facilitators and student support services as part of our Instructional Services team.
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DO YOU HAVE SELF-SERVICE SUPPORT?
Yes, you can find support articles, videos, and other tips in our Help Center. You can also submit questions through our website’s live chat M-F for 8 am to 4 pm EST.
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ARE MATERIALS REQUIRED TO COMPLETE A COURSE?
Many of our courses contain kits and printed materials to complete assignments. Therefore, we strongly recommend purchasing the materials identified on each course’s materials list. If a course contains required materials, you will find a materials list in the Course Resources folder. Kits do not contain general items, such as crayons, markers, and pencils.
To guarantee students are meeting the standards outlined in each course, the expectation is for students to complete assessments using the required materials when they are enrolled in Lincoln Learning teacher-led courses. Therefore, we strongly recommend districts to either purchase kits and materials directly from Lincoln Learning, obtain materials from another retailer, or provide materials themselves. Additionally, our courses often provide alternative materials suggestions, if they exist, to ease the burden of obtaining items independently. These options ensure students experience the courses as they were originally designed. For additional questions, please contact us here.
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ARE YOU REQUIRED TO PURCHASE A KIT FROM LINCOLN LEARNING TO COMPLETE A COURSE?
Kits and printed materials are available for purchase through Lincoln Learning Solutions, but you can choose to purchase materials on your own. Using the materials list in the course resource folder, you can obtain materials from a retailer of your choosing independently. Upon request, Lincoln Learning Solutions can provide on-demand printed materials links for independent purchase.
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